Terms of sale
All questions about our sales and delivery terms can be directed to us by email or telephone.
Price and delivery terms
All prices are recommended retail prices, NOK, excl. VAT.
ST Interiør AS reserves the right to change prices without prior notice.
Delivery terms are Ex Works warehouse ST Interiør AS.
Delivery confirmation and conditions
All orders are confirmed via order confirmation with an estimated delivery time indicated.
Any errors and deviations must be reported to ST Interiør AS within 48 hours of receiving the order.
After this deadline, the order is considered approved and finally confirmed between the parties.
Delivery time is understood here to mean that the order is ready for shipment, shipping time will be in addition to the specified time.
Confirmed orders that contain custom customizations or specialty fabrics cannot be changed.
Force Majeure
Force Majeure exempts ST Interiør AS from liability for delays and delivery, such as war, fire, strike, lockout, road or rail disruption, weather and import/export bans or other circumstances beyond ST Interiør AS's control.
Standard payment terms are net per 30 days.
To make the payment process simple and secure for our customers, we use factoring via Svea Finans. This means that Svea Finans handles our invoices and payments.
Payment terms
ST Interiør AS specifies that WINNER, Microsoft VISIO, PCon Planner or other drawing programs used are illustrative and that measurements and other details may contain deviations from actual conditions. The drawings cannot be used as working drawings, unless otherwise stated.
Deviations from drawings
The buyer undertakes to report in writing (complaint) any defects in the goods, transport damage, other defects or deficiencies in the delivery within 7 days of receipt of the goods.
All complaints must be in writing in accordance with ST Interiør AS's standard complaints procedure.
The complaints procedure is part of ST Interiør AS's terms of sale and delivery. If a customer needs to return incorrectly ordered standard goods, a deduction of 20% of the delivery value and an additional charge for return shipping will be charged.
Any deviations from these rules MUST BE AGREED AND APPROVED BY ST INTERIØR AS.
ST Interiør AS's freight forwarder must be used.
All other transportation is charged to the customer.
Returns and complaints
Visible damage to the goods/packaging or missing quantities must be noted on the charterer's transport document, as well as the packing slip or waybill. Damage or shortages must be reported to ST Interiør AS immediately.
Transport damage



